Our first experience was at another house where Niklas was busy with a lot of things at the same time, the visning was quite busy, maybe that's why, and he seemed a bit distant. At hagvägen however we had a complete different experience, since there were only 3 couples present, he really took the time to tell about the house and give information. After having made an offer we didnt really know how the rest of the process works in sweden for buying a house (as we come from the Netherlands), but Niklas was happy to tell us all we needed to know and explain all the steps in the process. All in all we are very happy with him, even though after our first experience we were a bit wary.