Sammanfattningsvis en högst oseriös verksamhet som lovar mycket men saknar substans. Presenterade efter lång väntan till slut en kandidat samt bokade in intervju med kandidaten utan avstämning med oss kring tidpunkt. Ingen information annat än namn på kandidaten tillhandahölls och vid förfrågan om CV och referenser blev svaret att detta inte är något som brukar efterfrågas av deras kunder (högt osannolikt givet att det gäller barnpassning…). Vid möte med kandidaten visar det sig att ingen utvärdering eller intervju egentligen... har skett från mynannys sida. Vi har gått vidare med annan barnvaktsförmedling och avråder starkt från att engagera mynanny.
2020-09-30
Update from my last review. After experiencing issues (primarily communication related ones) for about a year, someone from the company mgmt contacted me to listen to what hasn't been working and informed me on how they plan to make concrete improvements.
Hence, I'm raising their grade from 1 to 3 for their effort to make things right.
2020-06-03
I have been in contact with eight different nanny agencies in the Stockholm area throughout the years to source nannys for my two daughters.
I've used three... of them actively (used a nanny they provided) where mynanny is one. Unfortunately, mynanny has also been the worse of them when it comes to being proactive and most of all, in communication when I need to get hold of them.
They always manage to send their invoices in time but when we need to talk to them, either they don't answer for weeks on end or don't call up on scheduled slots.
There are a bunch of different contact persons you will be tossed around between but very apparently no CRM / logs so none of them has any background of previous communications.
After being a client for over a year it's obvious that this is a non-functional company which is extremely badly managed.
They are much better options out there.
10
